FAQ

Frequently Asked Questions

How long does shipping take?

Standard shipping within Germany takes 2-4 business days. Express shipping is available for 1-2 business day delivery. EU orders typically arrive within 5-7 business days.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached. To initiate a return, please contact our support team.

Do you ship internationally?

Yes, we ship to the EU as well as the US, UK, Canada, and Australia. International shipping rates and delivery times vary by destination.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also check your order status in your account dashboard.